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We offer live support Monday through Sunday, 8 AM to 4 AM EST.


If you have a sales question or require technical support, please contact us through our website.


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Reset Password


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Challenge Text:


  • Are you having trouble with the text challenge?
  • The text challenge enhances security by preventing programs from automatically submitting requests. If you are having trouble matching the letters and numbers, then please Contact Support. To expedite your request, include your full name as well as your server's host name and port number.
  • Are you not receiving your new password via email?
  • Some free email services such as Hotmail.com, Yahoo.com or Gmail.com block emails sent from our website. Please remember to check your spam mail or junk mail folders. If you continue to have trouble, please Contact Support. To expedite your request, include your full name as well as your server's host name and port number.
  • Have you forgotten your username?
  • In most cases, your username is either the email address you specified when you signed up or the port number assigned to your Ventrilo server. If you are having trouble remembering your username, please Contact Support. To expedite your request, include your full name as well as your server's host name and port number.