TypeFrag.com

Customer Support


We offer live support Monday through Sunday, 9 AM to 3 AM EST.


1-800-827-9520

If you have a sales question or require technical support, please contact us through our website.


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Control Panel Login


UGT-Servers.com is now part of TypeFrag.com. Please login to your control panel to complete the transition of your service to TypeFrag.com.

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Welcome to TypeFrag.com


Monday, May 5th, 2014

We're pleased to announce that UGT-Servers is now part of TypeFrag.com! As the industry leader in Ventrilo Hosting, TypeFrag will provide UGT customers with the same high quality service and support. TypeFrag also offers Mumble Servers and TeamSpeak Servers. UGT customers can now convert between Ventrilo, Mumble or TeamSpeak for free.

To complete the transition, please login to the control panel above. This will redirect you to TypeFrag.com's control panel where you can begin managing your account or change your server's settings.

If you need any assistance with this process, or have any other questions, do not hesitate to contact the TypeFrag.com Support Team. Representatives are available by phone, chat and email.

  • Will my service price change?
  • TypeFrag.com's prices are actually lower for most subscribers. For this reason, we decided to cancel all current subscriptions. Customers can resubscribe through the TypeFrag.com control panel anytime between now and the end of their current subscription term to take advantage of the lower price.

    We are aware that a small number of customers may see an increase in their price. The developers at TypeFrag.com are working to update their website to enable these subscribers to renew at their current subscription price. In the meantime, the TypeFrag.com Support Team will assist these subscribers in renewing with the lower price.

  • Is my subscription still valid?
  • Your subscription is still valid. Your server will remain online until the next payment date at which point you will receive an email from TypeFrag.com with instructions to renew your subscription.

    If you would like to renew before the next payment date, you may do so through the control panel at TypeFrag.com. You will receive a pro-rated credit for the time already paid on your current subscription. Renewing before your next payment date will help prevent any interruption in service.

  • What will happen to my Guild Pay funds?
  • All guild payment credits have been transferred. These credits can be used towards the renewal, upgrade, or downgrade of your service at TypeFrag.com. Users can also contribute to the cost of your server using what is known as the "Group Payment" system at TypeFrag.

  • Will my host-name and port change?
  • Your host name and port will not change. In addition, you will not experience any downtime during this transition.

We want to thank all of our loyal customers for choosing UGT-Servers.com as their Ventrilo hosting company. We couldn't have done it without you. We are confident that you will find an even better product at TypeFrag.com.