Monday, May 5th, 2014
We're pleased to announce that UGT-Servers is now part of
TypeFrag.com! As the industry leader in Ventrilo Hosting,
TypeFrag will provide UGT customers with the same high quality service and support. TypeFrag also offers Mumble Servers and TeamSpeak Servers. UGT customers can now convert between Ventrilo, Mumble or TeamSpeak for free.
To complete the transition, please login to the control panel above. This will redirect you to
TypeFrag.com's control panel where you can begin managing your account or change your server's settings.
If you need any assistance with this process, or have any other questions, do not hesitate to contact the
TypeFrag.com Support Team. Representatives are
available by phone, chat and email.
- Will my service price change?
TypeFrag.com's prices are actually lower for most subscribers. For this reason, we
decided to cancel all current subscriptions. Customers can resubscribe through the TypeFrag.com control panel
anytime between now and the end of their current subscription term to take advantage of the lower price.
We are aware that a small number of customers may see an increase in their price. The developers at TypeFrag.com
are working to update their website to enable these subscribers to renew at their current subscription price. In
the meantime, the TypeFrag.com Support Team will assist
these subscribers in renewing with the lower price.
- Is my subscription still valid?
Your subscription is still valid. Your server will remain online until the next payment date at which point
you will receive an email from TypeFrag.com with instructions to renew your subscription.
If you would like to renew before the next payment date, you may do so through the control panel at TypeFrag.com.
You will receive a pro-rated credit for the time already paid on your current subscription. Renewing before your
next payment date will help prevent any interruption in service.
- What will happen to my Guild Pay funds?
All guild payment credits have been transferred. These credits can be used towards the
renewal, upgrade, or downgrade of your service at TypeFrag.com. Users can also contribute
to the cost of your server using what is known as the "Group Payment" system at TypeFrag.
- Will my host-name and port change?
Your host name and port will not change. In addition, you will not experience any downtime during
We want to thank all of our loyal customers for choosing UGT-Servers.com as their Ventrilo hosting company. We couldn't have done it
without you. We are confident that you will find an even better product at TypeFrag.com.